ITIL®4 Foundation Course
Course Overview
ITIL® stands out as the globally embraced methodology for IT service management, facilitating individuals and organizations in harmonizing strategic objectives with IT infrastructure and practices to foster systematic business development. In this course, you’ll explore the comprehensive training program which is designed to provide participants with a solid understanding of the key concepts, principles, and practices of IT Service Management (ITSM) based on ITIL® 4. The course aims to prepare individuals for the ITIL® 4 Foundation certification exam.
Methodology
Instructor-led training sessions
Group discussions and case studies
Interactive workshops and exercises
Mock exams and quizzes
Who should attend?
IT professionals, IT support staff, Individuals seeking an understanding of ITIL® 4 concepts, ITIL® certified professionals who want to transition to the new version V4.
Which industry needs ITIL® 4 Foundation?
Information Technology (IT), Finance and Banking, Healthcare, Manufacturing, Retail and E-commerce, Telecommunications, Consulting, Government and Public Sector, Education, Energy and Utilities.
